Description
Return/Refund/Cancellation Policy
At INDHUSARA VISTARA, we carefully coordinate every order to bring you a pleasant shopping experience. Please read our policy before placing your order.
1. Returns & Exchanges
Returns and exchanges are accepted only if the product received is damaged, defective or incorrect, subject to verification. Change-of-mind returns and exchanges are not accepted.
2. Unboxing Video Requirement
For damaged, defective or incorrect items, a continuous, unedited unboxing video is required. The video must begin with the sealed outer package and clearly show the package from all sides before opening, followed by the product and any damage or discrepancy. The video must not contain cuts, pauses or edits.
3. Reporting Time Limit
Please notify us through our official WhatsApp contact within 24 hours of delivery if you receive a damaged, defective or incorrect product. Claims reported after this period or without the required unboxing video may not be eligible for resolution.
4. Refunds & Exchanges
Once your claim is reviewed and approved, we will inform you of the available resolution, which may include a replacement or refund, as applicable. Refund processing timelines and the method of refund will be communicated to you.
5. Shipping Charges
For approved returns or exchanges, shipping arrangements and charges will be communicated during the claim process. Customers will be responsible for return shipping costs where applicable, subject to applicable law.
6. Order Cancellation & Changes
Orders cannot ordinarily be cancelled or modified once confirmed, as processing may begin immediately. Please check your product selection, address and order details carefully before completing your purchase. This policy does not limit any cancellation or refund rights available under applicable law.
7. Contact Us
For assistance with a damaged, defective or incorrect order, contact us within the specified time:
INDHUSARA VISTARA
WhatsApp: 63824 84969
Please keep your order details and unboxing video ready so we can review your request promptly.
Thank you for shopping with INDHUSARA VISTARA.
Where Grace Begins.
Shipping Policy
At INDHUSARA VISTARA, we strive to deliver your favourite fashion and jewellery finds safely and promptly.
1. Order Processing & Dispatch
Orders are processed after payment confirmation. Dispatch timelines may vary depending on product availability and supplier processing.
2. Shipping & Delivery
Orders are generally expected to be delivered within 7 working days, excluding Saturdays, Sundays and public holidays. However, delivery may take longer due to courier delays, remote locations, weather or unforeseen circumstances.
3. Tracking Details
Once your order is dispatched, tracking details will be shared through your registered email address or WhatsApp, where available.
4. Accurate Address Details
Please ensure your shipping address and contact number are correct when placing your order. Additional shipping charges may apply for re-delivery due to incorrect or incomplete details.
5. Delivery Support
For shipping queries or delivery assistance, contact us on WhatsApp at +91 63824 84969. We will do our best to assist you.
Thank you for choosing INDHUSARA VISTARA.
Where Grace Begins.
Return and exchange arrangements for international orders may differ because of shipping costs, customs procedures and destination-country requirements. Please contact us before returning an international order so we can confirm the available options. Nothing in this section limits rights that apply under relevant law.
Please read out our Return / Cancellation Policy.
Add a touch of modern elegance to your jewellery collection with these stylish gold-tone double hoop earrings. Featuring an eye-catching layered circular design with a beautifully twisted top detail, these earrings offer a bold yet sophisticated look.
Perfect for festive occasions, parties, special events, and everyday styling, they pair effortlessly with both ethnic and western outfits.
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